How It Works
At Flygpengardirekt, we believe that claiming your rightful compensation for disrupted flights should be simple and stress-free. Our streamlined process ensures that you get the compensation you deserve quickly and efficiently. Here’s how it works:
Was your flight delayed, cancelled or overbooked?
Delayed Flights
If your flight was delayed by more than 3 hours upon arrival, you might be entitled to compensation. Check the reason for the delay and the duration to see if you qualify under EU Regulation 261/2004.
Cancelled Flights
If your flight was cancelled less than 14 days before departure, you could be eligible for compensation. Review the airline’s notice period and the alternative arrangements offered to you.
Overbooked Flights
If you were denied boarding due to overbooking, you are likely entitled to compensation. Ensure you have evidence of the denial and any alternative arrangements or assistance provided by the airline.
What Sets Us Apart From Others
01
Instant Payout
Need your compensation fast? Our Instant Payout service ensures you receive your money within 24 hours if your case qualifies. Get compensated quicker than anywhere else.
02
No Win, No Fee
We operate on a contingency fee basis, meaning you only pay if we successfully secure your compensation.
03
Expertise
Our team’s extensive experience and specialized knowledge ensure that your claim is handled with the utmost professionalism and efficiency.
Step 1: Submit Your Claim
- Easy Online Form: Visit our website and fill out the online claim form with your flight details and personal information.
- Upload Documents: Provide necessary documents such as your boarding pass, flight ticket, and any correspondence with the airline.
Step 2: Claim Assessment
- Expert Review: Our team of legal experts reviews your claim to determine eligibility based on EU Regulation 261/2004 and other relevant laws.
- Personalized Feedback: We will inform you of the potential compensation amount and the likelihood of a successful claim.
Step 3: Instant Payout Option
- Fast Compensation: If your case qualifies, choose our Instant Payout service to receive your compensation within 24 hours.
- Additional Fee: This expedited service is available for an additional fee, ensuring you get your money faster than usual.
Step 4: We Handle the Process
- Comprehensive Management: From contacting the airline to handling all necessary documentation, we manage the entire process on your behalf.
- Negotiation and Legal Action: If required, we negotiate with the airline and take legal action to secure your compensation.
Step 5: Receive Your Compensation
- Successful Outcome: Once we secure the compensation, our standard fee of 30% is deducted from the amount. If your case goes to court, the fee increases to 50%.
- Direct Payment: The remaining compensation is transferred directly to your bank account, typically within 10 business days after we receive the payment from the airline.
FAQ
Are all delays covered?
Delays are covered if they exceed three hours upon arrival at the destination. However, not all delays are eligible for compensation. If the delay is caused by extraordinary circumstances beyond the airline’s control, such as extreme weather, political instability, security risks, or strikes by third parties, the airline is not obliged to provide compensation. This provision is designed to protect airlines from factors they cannot influence while still ensuring passenger rights are respected in most delay scenarios.
How much compensation am I entitled to for my delay?
Compensation for delayed flights under EC 261 is calculated based on the distance of the flight and the length of the delay. For delays of three hours or more, passengers are entitled to:
- €250 for flights of 1,500 km or less.
- €400 for flights within the EU of more than 1,500 km and for all other flights between 1,500 km and 3,500 km.
- €600 for flights of more than 3,500 km. Additionally, if the delay is between three and four hours, the compensation can be reduced by 50% if the airline offers re-routing that results in a delay within this time frame.
What information do I need to provide?
To support your claim, gather the following information:
- Your flight tickets and boarding passes.
- Written communication from the airline regarding the delay.
- Proof of the actual arrival time at your final destination (e.g., a photo of the airport’s arrival board).
- Receipts for any expenses incurred due to the delay, such as meals, accommodation, and transportation.
- Keep a detailed record of all interactions with the airline, including dates and times of conversations. This documentation will strengthen your claim and help ensure you receive the compensation you are entitled to under EC 261.
Is there a time limit for filing a claim?
Yes, there is a time limit for filing a compensation claim under EC 261, and it varies by country. Generally, you have between two to five years from the date of the delayed flight to submit your claim. For example, in the UK and Ireland, the time limit is six years, while in Germany, it is three years. It’s important to check the specific limitation period in the country where you are filing your claim to ensure you don’t miss the deadline. Acting promptly will help avoid any issues related to the expiry of the claim period.